Careers

We are always on the lookout for fresh faces. People who can take the Trip Machine Project forward. Below are the current vacancies 

CUSTOMER ENGAGEMENT OFFICER

Location : Gurgaon, Haryana

At Trip Machine Amazing Customer Experience is at the core of everything we do. This role is one of the most important ones that we do and hence we are looking for people who are excited to join the Trip Machine Crew.

 The job would involve handling customers concerns over E-mail, chat & phone. If you have good communication skills, patience personality, proactive problem-solving attitude, enjoy working in team, we offer a great work environment and opportunities for personal growth.

 

Responsibilities and Duties :

This is a client-facing role and the main responsibilities include :

  • Interacting with clients via various platforms like email, social media, chat and face to face.
  • Helping prospective customers better understand our products.
  • Ensuring timely delivery of orders via tracking and handling queries around the same.
  • Tracking and reporting delayed shipment with reasons

 

Key Requirements

  •  The applicant must have a good command on spoken as well as written English
  •  Being a client facing role, the applicant must have immaculate communication skills
  • Needs basic knowledge in MS office.
  • Knowledge of writing emails and call handling
  • Prior work experience is not a requirement

Here's what you get for the hard work

  • Life around motorcycles
  • A great work environment with the best coffee in town. 
  • Freedom to be yourself


The role is full time and is based out of Gurgaon. 
If this sounds interesting, send us your CV at mail@tripmachinecompany.com.

 

 

PRODUCTION MANAGER

Location : Gurgaon, Haryana

We are setting up a fresh new production plant and are looking for someone to head the setup. Being a fairly small company, the challenges will be immense. S/He will be responsible for planning, manufacturing, sourcing, recruitment and timely delivery of products.

Responsibilities and Duties: 

  • Setting up the Production Unit from Scratch.
  • Hiring staff and contractual staff from time to time.
  • Forecasting requirements and planning the production cycle.
  • Responsible for daily production.
  • Looking at ways to improve production
  • Establishing vendor relationships for raw materials.
  • Achieve maximum production at least cost.

Requirements

  • Minimum 5-6 years of production experience preferably in Leather goods.
  • In depth technical knowledge of the leather industry. 

If this job interests you, please send us an email along with your CV to mail@tripmachinecompany.com with the Subject : Application for Production Manager.