The products are well made and the communication was good. Despite the terrible time they are having in India i got my messenger bag in good time (even though it was a pre order). I have bought 3 items from them and though they are a little pricey they give a distinct look to my Indian made Royal Enfield which i am pleased with. The only quibble i Have is NOT with them but the courier they currently use. I had 2 failed deliveries despite the driver not being picked up by my cameras?? But that is not trip machines fault its the courier. I will happily buy again.