Everyone at Trip Machine wants to thank all of you who have supported us and have been patient with their pending orders in light of the disruption due to COVID-19. Your love and appreciation for our craft has helped us endure these tough times.
A big virtual bear hug to all of you from the Trip Machine family.
We are chuffed to announce that we will commence operations from Monday, 11 May 2020 and we will begin shipping products soon. While India is still under lockdown, we have received permission to operate. I guess even the government loves bikers :) This also means that some things arent as smooth as they used to be. Here are a few key pointers to note:
1. We have an enormous backlog owing to all the love we have received from you guys. We will be shipping the orders in batches. We also have constraints of only operating at 30% strength and limited working hours. It might take us around 10-15 days to get things going properly.
2. We will only be shipping to places where delivery is possible. If you are in India and your pincode is under the "Red Zone", we wont be able to send it at the moment and we will have to wait a bit longer.
For international orders, we will be reaching out to you to determine if its okay to send the shipments.
3. All our international "Free Shipping" orders are sent via either DHL Ecommerce or India Postal Service. Both these services haven't resumed yet and we will have to wait a little longer to send out your order. Incase, you would want to expedite your shipment, you can opt for the express shipping by paying a small fee and we will ship it via Fedex or DHL Express. Please reach out to firstname.lastname@example.org with your order no. in the subject line and we will take this forward.
4. If you ordered a Helmet Hanger, it will take time to dispatch it. Our helmet hangers are crafted in Delhi that is currently under strict lockdown. Hence we wont be able to ship those orders for now and will have to wait till 17th May for further updates with fingers crossed.
All we can ask for now is that you keep faith and be patient. We guarantee you that we will be doing everything in our power to get your orders shipped to you as soon as we can.
We will keep the
15% SALE live till Sunday, 10th May 2020,
so if there's anything that you missed ordering, you still have some time.